Emergency Rental Assistance Program

The Matt Urban Center is helping facilitate the NYS Emergency Rental Assistance Program. This program assists households that are behind on their rent that have experienced financial hardship from the COVID-19 pandemic and are at risk of homelessness or housing instability. This program can also provide assistance with temporary rental assistance and unpaid gas and electric utility bills.


  • Household gross income is at or below 80 percent of the Area Median Income (AMI). These income limits differ by county and household size. A household may qualify based on current income or calendar year 2020 income that is at or below 80 percent AMI.
  • On or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in income, incurred significant costs or experienced financial hardship, directly or indirectly, due to the COVID-19 pandemic.
  • The applicant is obligated to pay rent at their primary residence and has rental arrears at their current residence for rent owed on or after March 13, 2020.
  • The household must be at risk of experiencing homelessness or housing instability, which can be demonstrated by having rental arrears owed on or after March 13, 2020.

Contact Us

Reach out to our Evictions Preventions Team at the Matt Urban Hope Center to get more information or set up an appointment to fill out an application with us. 

ERAP Eviction Prevention Team

Matt Urban Hope Center

385 Paderewski Drive, Buffalo NY 14212

Janice Reid: (716) 893-7222 x329, jreid@urbanctr.org

Kevin Glover: (716) 893-7222 x306, kglover@urbanctr.org

ERAP Community Pop-Up Event

Stop by the Matt Urban Hope Center on Wednesday, October 6 to get assistance with applying for the Emergency Rental Assistance Program. Our eviction prevention staff will be on site processing applications and answering questions. We will also have a clothing giveaway, refreshments, and resources from community partners.

Date: Wednesday, October 6, 2021

Time: 9:00am to 1:00pm

Location: 385 Paderewski Drive, Buffalo, NY 14212

*Please bring your required documents with you to expedite application processing. The list of required documents can be viewed here.