Updated COVID-19 Procedures

As our region continues its broader re-opening process, several of our sites and programs have updated their procedures for building entry, client appointments, and general inquiries. Please see below for detailed information by program, to ensure you are following our current safety guidelines and know what to expect when visiting or submitting inquiries to our sites.

Main Headquarters:  1081 Broadway

Our main headquarters has revised COVID-19 procedures that can be viewed HERE. Please reference this document before entering our facility. See below for more specifics regarding individual program updates:

Housing & Community Development – Our housing department continues to serve residents with all programs, however, all walk-in clients and in-person appointments are on hold until further notice. Residents applying for home repair can continue through the application process via phone, email and mail. We also continue to accept wait list applications for our apartment buildings and serve receivership tenants via phone and email. Tenants may still drop off rent payments at the dropbox in the lobby at 1081 Broadway the Main Headquarter procedures referenced above.  Please call x214 for more information.

Senior Services – Our Senior Services staff continue to provide case management via phone. We will begin seeing clients for in-person service at 1081 Broadway by appointment only. Please call our senior services department at x207 for more information.

Weatherization – Our Weatherization staff are returning to work at properties in the community under safe procedures. New and existing clients seeking information or completing an application can do so via phone with our program director by calling x218.

Hope House Shelter: 586 Genesee Street
Our Hope House shelter is still accepting referrals, but our capacity is currently at 50% to maintain a safe distance between residents. We will accept referrals as families depart through the Department of Social Services and 2-1-1. All questions regarding the shelter can be directed to our Hope Services director at (917) 717-1400.

Matt Urban Hope Center: 385 Paderewski Drive
Our Hope Center is still closed to the public at this time. Our Hope Center staff anticipate a partial re-opening for food pantry and personal essentials pantry with a tentative start date of July 21. Please continue checking our website and social media for updates on the Hope Center’s re-opening status and procedures. Please call x310 with questions.

Permanent Supportive Housing – Hope Gardens, HELP Buffalo, & Housing First: 58 Oberlin Avenue, 384 Broadway & 368 Broadway

All visitors are required to sanitize their hands upon entry of our buildings, their temperature will be taken, and they will be required to wear a mask at all times. We have designated areas for deliveries.

Staff at HELP Buffalo and Hope Gardens are providing case management visits in our larger open spaces where they can ensure 6 ft. distance. Clients and staff are required to wear masks and disinfect the area between visits. For Hope Gardens, all common areas remain closed and our door-to-door, take out style breakfast and dinner service will continue.

Our Housing First case managers are completing socially distanced & outdoor visits for clients with desperate needs, emergency situations, health concerns, landlord issues, and overall amplified behavioral difficulties.
Please call x530 for further info on Permanent Supportive Housing programs.

Youth & Community Services: 129 Lewis Street & 385 Paderewski Drive
These locations are not open to the public at this time. Our Youth Summer Camp program will be opening for registered participants on July 6 under safe procedures. Please click HERE for more information about summer camp hours and registration.

Our youth locations will be participating in the BPS Summer Lunch program as pick-up sites. Lunches will be available for pick-up from 12pm- 1pm Monday- Friday, for children ages 18 and under. Lunch cannot be eaten on site – it must be taken home. One lunch per child will be given and children must be present in order to receive the lunch.

Our food pantry at the T.J. Dulski Center (129 Lewis St.) will continue to serve clients outside in the rear of the building. The food pantry is open Wednesdays from 10:30 a.m. to 2:30 p.m.

Please keep an eye on our website for any updates to our procedures.

Employment Opportunity: HELP Buffalo Case Manager

Now Hiring: HELP Buffalo Case Manager

Job Description: The Case Manger at HELP Buffalo will provide support to our formerly homeless and veteran tenants by evaluating their social history, number of past hospitalizations, treatment histories for mental illness and chemical addictions, homeless history and homeless preferences, a detailed housing history, and independent living skills. The case manager will work with clients to create an Independent Services Plan and work toward attaining their goals.

Click the link above for full listing. Please submit cover letter and resume to Kadie Skulski, Director of Permanent Supportive Housing, at kskulski@urbanctr.org.

Employment Opportunity: Chief Community Development Officer

Now Hiring: Chief Community Development Officer

Job Description: The Chief Community Development Officer (CCDO) will serve as a critical member of the senior leadership management team of the Matt Urban Center. The CCDO is responsible for the management of the properties and housing development projects that are owned and/or managed by the agency. The CCDO ensures compliance with program delivery requirements, including owner-occupied housing rehab, homebuyer activities, weatherization, rental housing rehab and development, asset management and affordable housing finance.

Click the link above for full listing. Please submit cover letter and resume to our Chief Operations Officer, Karen Baer, at kbaer@urbanctr.org.

Wellness Goal Setting Workshop at Jericho Road Community Health Center

Looking to set and reach some new health goals in 2020? Our neighbors at Jericho Road Community Health Center are hosting a FREE goal setting workshop on Saturday, Jan. 18 from 10:00 a.m. to 12:00 p.m. at their Medically Oriented Gym at 1021 Broadway. Their staff will help you come up with a road map for success with attainable steps to achieve your health and wellness goals. Go check it out and get motivated!

Join Us For Trunk or Treat!

The arrival of fall weather means its almost time for our annual Halloween themed community event: Trunk or Treat!
This year’s event will take place on Tuesday, October 29 from 4:30-6:30 p.m. Stop by the Hope Center at 385 Paderewski Drive with your children to enjoy a safe, family friendly event. We’ll have lots of fun activities for youth and families outside the Hope Center, trick-or-treating in the Central Terminal parking lot, and plenty of cider and donuts to enjoy!
If you would like to register your car to hand out candy, please contact Danyel Sease at (716) 893-7222 x403 or dsease@urbanctr.org. If you are interested in donating candy, cider or donuts for the event, or would simply like more information, please contact Sarah Maurer at (716) 893-7222 x232 or smaurer@urbanctr.org.

Celebrate Dyngus Day with MUC!

Planning on joining in the annual Dyngus Day festivities around Broadway-Fillmore on April 22? Make sure you stop in our Dyngus Day fundraiser party at the Matt Urban Hope Center from 3:00-10:00PM! Admission is $3 and all proceeds benefit the programs we provide in this community throughout the year. #DoGoodOnDyngusDay and come party for a good cause with us!

From Big To Small

Join UB School of Architecture & Planning, Broadway Fillmore Alive and Buffalo’s Young Preservationists for a pop-up exhibition of drawings documenting Buffalo’s most curious vernacular: the telescope houses of the Broadway-Fillmore neighborhood.
From the front, it’s a simple worker’s cottage—a one-and-a-half -story, gable-fronted, clapboard house. Yet from the side, a charming surprise is revealed—a series of successive additions, each one stepping down in scale from the last—big to small.
This fall, thirteen graduate students from the University at Buffalo studied the telescope houses of Broadway-Fillmore through drawing. Their work celebrates the houses and their peculiarities as a means to reveal stories of human life, occupation, and adaptation through time, and to promote greater discussion around the history, people, and architecture of Buffalo’s East Side.
Where: Adam Mickiewicz Library and Dramatic Circle, 612 Fillmore Avenue
When: December 14, 2018: 6;00-9:00 p.m.
Admission: Free & open to public, cash bar