Updated COVID-19 Procedures

As our region continues its broader re-opening process, several of our sites and programs have updated their procedures for building entry, client appointments, and general inquiries. Please see below for detailed information by program, to ensure you are following our current safety guidelines and know what to expect when visiting or submitting inquiries to our sites.

Main Headquarters:  1081 Broadway

Our main headquarters has revised COVID-19 procedures that can be viewed HERE. Please reference this document before entering our facility. See below for more specifics regarding individual program updates:

Housing & Community Development – Our housing department continues to serve residents with all programs, however, all walk-in clients and in-person appointments are on hold until further notice. Residents applying for home repair can continue through the application process via phone, email and mail. We also continue to accept wait list applications for our apartment buildings and serve receivership tenants via phone and email. Tenants may still drop off rent payments at the dropbox in the lobby at 1081 Broadway the Main Headquarter procedures referenced above.  Please call x214 for more information.

Senior Services – Our Senior Services staff continue to provide case management via phone. We will begin seeing clients for in-person service at 1081 Broadway by appointment only. Please call our senior services department at x207 for more information.

Weatherization – Our Weatherization staff are returning to work at properties in the community under safe procedures. New and existing clients seeking information or completing an application can do so via phone with our program director by calling x218.

Hope House Shelter: 586 Genesee Street
Our Hope House shelter is still accepting referrals, but our capacity is currently at 50% to maintain a safe distance between residents. We will accept referrals as families depart through the Department of Social Services and 2-1-1. All questions regarding the shelter can be directed to our Hope Services director at (917) 717-1400.

Matt Urban Hope Center: 385 Paderewski Drive
Our Hope Center is still closed to the public at this time. Our Hope Center staff anticipate a partial re-opening for food pantry and personal essentials pantry with a tentative start date of July 21. Please continue checking our website and social media for updates on the Hope Center’s re-opening status and procedures. Please call x310 with questions.

Permanent Supportive Housing – Hope Gardens, HELP Buffalo, & Housing First: 58 Oberlin Avenue, 384 Broadway & 368 Broadway

All visitors are required to sanitize their hands upon entry of our buildings, their temperature will be taken, and they will be required to wear a mask at all times. We have designated areas for deliveries.

Staff at HELP Buffalo and Hope Gardens are providing case management visits in our larger open spaces where they can ensure 6 ft. distance. Clients and staff are required to wear masks and disinfect the area between visits. For Hope Gardens, all common areas remain closed and our door-to-door, take out style breakfast and dinner service will continue.

Our Housing First case managers are completing socially distanced & outdoor visits for clients with desperate needs, emergency situations, health concerns, landlord issues, and overall amplified behavioral difficulties.
Please call x530 for further info on Permanent Supportive Housing programs.

Youth & Community Services: 129 Lewis Street & 385 Paderewski Drive
These locations are not open to the public at this time. Our Youth Summer Camp program will be opening for registered participants on July 6 under safe procedures. Please click HERE for more information about summer camp hours and registration.

Our youth locations will be participating in the BPS Summer Lunch program as pick-up sites. Lunches will be available for pick-up from 12pm- 1pm Monday- Friday, for children ages 18 and under. Lunch cannot be eaten on site – it must be taken home. One lunch per child will be given and children must be present in order to receive the lunch.

Our food pantry at the T.J. Dulski Center (129 Lewis St.) will continue to serve clients outside in the rear of the building. The food pantry is open Wednesdays from 10:30 a.m. to 2:30 p.m.

Please keep an eye on our website for any updates to our procedures.

Now Accepting Applications for Essential Workers Summer Camp!

Are you an essential worker? Do you have children? If so, we may be able to help!

The Matt Urban Center’s Youth Program is proud to support our fellow Essential Workers and present our Essential Workers Summer Camp! Parents who are Essential Workers can choose from one of two camps that are available. We have enlisted some of the best teachers from the BPS district to help us provide high quality academic programming in each camp. As an added bonus, we have beefed up our enrichment activities! Your child will have tons of fun participating in our art, cooking, physical and STEM activities this summer.

We are currently accepting applications to both camps on a first come, first served basis, until filled or before the following deadlines: Camp I – Wednesday, July 1, 2020; Camp II – Wednesday, July 20, 2020

For more information, email Danyel Sease or Justin Larke or call (716)  893-7222 x401. We hope to see you soon! 

WNY Childcare Resource Network Provides CARES Child Care Scholarship

The WNY Childcare Resource Network recently announced that it is offering scholarships for childcare for essential workers who are in need of support.

Essential workers using a regulated child care provider will receive a scholarship for the cost of care as long as the funds to support it are available.  All licensed and regulated providers who are caring for essential workers are able to participate in this new program.

Access to affordable and safe child care is a barrier for working parents during the best of times, and even more so during a crisis.  New York State’s plan will ensure that the workforce that is needed to protect and care for the public during this pandemic have the child care that allows them to continue to serve us all.

Visit the CARES Child Care Scholarship website here for more information and application.

Barkley Family Shows Their Love for Children at Hope House

 

Even though he’s quarantined at his home in California, Buffalo Bills quarterback Matt Barkley and his family still have families in Buffalo on their minds and in their hearts.

Last week Barkley and his wife, Brittany, reached out to the Matt Urban Center and generously offered a $10,000 donation to support the 25 children and mothers who are currently quarantined at our Hope House homeless shelter.

In 2019, the Barkley’s visited Hope House and participated in an Easter Egg hunt with the families who live there. That experience still resonates with them a year later, and as the COVID-19 pandemic swept through, they had those families on their minds. They specifically requested that their donation be spent on the needs of the children living at Hope House, to make life a little better for them during tough times.

“Knowing that they’re quarantined like everyone else, but that there’s 25 kids running around in this confined space, the moms are probably going crazy, I can’t even imagine,” Barkley said. “Anything that we can do to help, whether it’s games, puzzles, an iPad or two, anything to keep those kids busy, arts and crafts, anything that can go immediately towards this COVID-19 relief is what we wanted.”

Barkley recently spoke about his donation to the Hope House on One Bills Live. You can listen to his interview here.

Our staff at the Matt Urban Center are incredibly thankful to the Barkley family for supporting our clients during this time.

Thank you, Matt and Brittany, for your amazing generosity!

Join Matt Barkley in Giving Back

You can team up with Matt Barkley and take action to help those who need it right now.

Our agency’s programs and services support families living on Buffalo’s East Side. During the COVID-19 pandemic, we need your help now more than ever.

Please consider helping the Barkley’s donation go even further by making your own donation to the Matt Urban Center. Together we can help more Buffalo families get back on their feet.

Donate Here

COVID-19 PROGRAM UPDATES

As a result of the ongoing coronavirus pandemic, our agency has had to make some temporary changes to our programs and procedures. Please see below for updates from each of our sites and programs on how they will be functioning in the interim. We will continue to send updates as things change.

MUC Headquarters, 1081 Broadway
Our main headquarters is open, but we are not accepting any walk-in clients. The building is open to staff and deliveries only. Tenants may drop off rent payments at the dropbox in the lobby at 1081 Broadway if they are unable to mail them. All inquiries should be made via phone at (716) 893-7222.

ESL/GED Program
Our ESL and GED classes are suspended until April 20, per the Buffalo Public Schools mandate. Please keep an eye on our website for updates on this timeline.

SNAP Program
Our SNAP workforce development program is suspended until further notice.

Senior Services Program
Our senior services staff are no longer doing home visits at this time. Our senior services program is still working with clients via phone and can be reached at (716) 893-7222 x207 Monday through Friday, 8:30 a.m. to 4:30 p.m.

Housing & Community Development Programs
All City of Buffalo housing assistance program inquiries – including the Emergency Repair program, HomeGrown program, and Down Payment & Closing Cost Assistance program – are being referred to call the Old First Ward Community Association at 716-856-8613 x103.

Housing staff are still supporting our receivership tenants over the phone at (716) 893-7222 x214. All tenants should be paying rent via mail to the Matt Urban Center, 1081 Broadway, Buffalo NY 14212 if possible, or at the dropbox in the lobby at 1081 Broadway if they are unable to mail them. Tenants at our apartment buildings can continue to pay rent via the dropbox at their respective buildings.

Weatherization Program
Our weatherization staff are still working Monday-Friday, 8:30 a.m. to 4:30 p.m. We ask that all new applicants request information by phone at (716) 893-7222 x218 or via email at jparylo@urbanctr.org or by mail to the Matt Urban Center, 1081 Broadway, Buffalo NY 14212.

Matt Urban Hope Center, 385 Paderewski Drive
The Matt Urban Hope Center is currently closed and all services are suspended until further notice.

Hope House Shelter, 586 Genesee Street

Our Hope House shelter is still accepting referrals, but our capacity is currently at 50% to maintain a safe distance between residents. We are only accepting 25 women and children at this time. We will accept referrals as families depart through the Department of Social Services and 2-1-1. All questions regarding the shelter can be directed to our Hope Services director at (917) 717-1400.

T.J. Dulski Community Center, 129 Lewis Street

The T.J. Dulski Center is currently closed to the public. I n light of the local school closures, all youth program operations have ceased until further notice.

Our food pantry at T.J. Dulski will be open every other week on Wednesdays from 10:30 a.m. to 2:30 p.m. The next date the pantry will be open is Wednesday, April 1.

Permanent Supportive Housing Programs

Our permanent supportive housing programs are suspending all home visits and will continue to support our clients over the phone. Our staff can be reached at (716) 893-7222, x530.

HELP Buffalo I & II, 368 & 384 Broadway
No visitors are permitted at our HELP Buffalo apartments at this time. Tenants can continue to work with their case managers via phone.

Hope Gardens, 58 Oberlin Avenue
No visitors are permitted at our Hope Gardens apartments at this time. All group activities and congregate dining have been suspended. Food will be delivered to tenants’ apartments. Tenants can continue to work with their case managers on site and via phone.

Questions? Reach out to us at (716) 893-7222 or via email at info@urbanctr.org.

We hope all of our clients, partners, supporters and community members stay safe and healthy during this time!