Donations Spotlight

We’re grateful to have received several generous donations over the last few months to help our clients during the COVID pandemic.

We want to give a shout-out to those who donated to our Veteran’s Drive for our tenants at HELP Buffalo: Our Lovejoy District Councilman Bryan Bollman’s office donated 500 PPE masks to our vets to keep them safe and healthy. Pam Ware and Leah Burr, employees at Amazon’s BUF 9 site in Lancaster, donated clothing, puzzles and books to help our vets stay occupied.

A huge thank you to Stephanie Frary of Buffalo’s Red Party for donating over 1200 tampons and pads to our Hope Services clients. Red Party works to help provide sanitary products to those who cannot afford them, to help them remain healthy, sanitary, and maintain their dignity.

Our friends at Bocce Club Pizza were kind enough to donate a huge lunch to our staff to celebrate them for continuing to provide essential services during COVID-19. Thank you, Bocce, for recognizing our staff’s perseverance during these unusual times!

WNY Childcare Resource Network Provides CARES Child Care Scholarship

The WNY Childcare Resource Network recently announced that it is offering scholarships for childcare for essential workers who are in need of support.

Essential workers using a regulated child care provider will receive a scholarship for the cost of care as long as the funds to support it are available.  All licensed and regulated providers who are caring for essential workers are able to participate in this new program.

Access to affordable and safe child care is a barrier for working parents during the best of times, and even more so during a crisis.  New York State’s plan will ensure that the workforce that is needed to protect and care for the public during this pandemic have the child care that allows them to continue to serve us all.

Visit the CARES Child Care Scholarship website here for more information and application.

COVID-19 PROGRAM UPDATES

As a result of the ongoing coronavirus pandemic, our agency has had to make some temporary changes to our programs and procedures. Please see below for updates from each of our sites and programs on how they will be functioning in the interim. We will continue to send updates as things change.

MUC Headquarters, 1081 Broadway
Our main headquarters is open, but we are not accepting any walk-in clients. The building is open to staff and deliveries only. Tenants may drop off rent payments at the dropbox in the lobby at 1081 Broadway if they are unable to mail them. All inquiries should be made via phone at (716) 893-7222.

ESL/GED Program
Our ESL and GED classes are suspended until April 20, per the Buffalo Public Schools mandate. Please keep an eye on our website for updates on this timeline.

SNAP Program
Our SNAP workforce development program is suspended until further notice.

Senior Services Program
Our senior services staff are no longer doing home visits at this time. Our senior services program is still working with clients via phone and can be reached at (716) 893-7222 x207 Monday through Friday, 8:30 a.m. to 4:30 p.m.

Housing & Community Development Programs
All City of Buffalo housing assistance program inquiries – including the Emergency Repair program, HomeGrown program, and Down Payment & Closing Cost Assistance program – are being referred to call the Old First Ward Community Association at 716-856-8613 x103.

Housing staff are still supporting our receivership tenants over the phone at (716) 893-7222 x214. All tenants should be paying rent via mail to the Matt Urban Center, 1081 Broadway, Buffalo NY 14212 if possible, or at the dropbox in the lobby at 1081 Broadway if they are unable to mail them. Tenants at our apartment buildings can continue to pay rent via the dropbox at their respective buildings.

Weatherization Program
Our weatherization staff are still working Monday-Friday, 8:30 a.m. to 4:30 p.m. We ask that all new applicants request information by phone at (716) 893-7222 x218 or via email at jparylo@urbanctr.org or by mail to the Matt Urban Center, 1081 Broadway, Buffalo NY 14212.

Matt Urban Hope Center, 385 Paderewski Drive
The Matt Urban Hope Center is currently closed and all services are suspended until further notice.

Hope House Shelter, 586 Genesee Street

Our Hope House shelter is still accepting referrals, but our capacity is currently at 50% to maintain a safe distance between residents. We are only accepting 25 women and children at this time. We will accept referrals as families depart through the Department of Social Services and 2-1-1. All questions regarding the shelter can be directed to our Hope Services director at (917) 717-1400.

T.J. Dulski Community Center, 129 Lewis Street

The T.J. Dulski Center is currently closed to the public. I n light of the local school closures, all youth program operations have ceased until further notice.

Our food pantry at T.J. Dulski will be open every other week on Wednesdays from 10:30 a.m. to 2:30 p.m. The next date the pantry will be open is Wednesday, April 1.

Permanent Supportive Housing Programs

Our permanent supportive housing programs are suspending all home visits and will continue to support our clients over the phone. Our staff can be reached at (716) 893-7222, x530.

HELP Buffalo I & II, 368 & 384 Broadway
No visitors are permitted at our HELP Buffalo apartments at this time. Tenants can continue to work with their case managers via phone.

Hope Gardens, 58 Oberlin Avenue
No visitors are permitted at our Hope Gardens apartments at this time. All group activities and congregate dining have been suspended. Food will be delivered to tenants’ apartments. Tenants can continue to work with their case managers on site and via phone.

Questions? Reach out to us at (716) 893-7222 or via email at info@urbanctr.org.

We hope all of our clients, partners, supporters and community members stay safe and healthy during this time!