Permanent Supportive Housing

Our Permanent Supportive Housing team serves the homeless population and provides them with low demand case management. We are tasked with coordinating and scheduling services and activities  for our clients and working directly with service providers. We provide support with relationship building, social engagement, financial literacy, asset development, and educational and vocational counseling. We promote ongoing linkages to medical and community supports. We evaluate independent living skills and work with our clients to foster maximum self-sufficiency. In addition, we complete, maintain and encourage Independent Services Plans, working towards client goals, updating and tracking progress at least every six months depending on their goals.

In 2020, our team successfully placed 104 homeless clients in permanent supportive housing, helping them secure safe, long-term housing through our MUC sites and our local landlord partners.

All referrals are received from Matt Urban’s Homeless Outreach Team whom also serves as our community’s Coordinated Entry Lead. This process allows for homeless service providers to assist those who are most vulnerable and most in need. If you have someone that you believe meets the criteria for Permanent Supportive Housing, please contact our outreach team. ¬†To find out more about Permanent Supportive Housing eligibility and Coordinated Entry, please refer to the Homeless Alliance of Western New York and Permanent Supportive Housing Referral Packet.

Our team manages Hope Gardens, a supportive housing complex for women. We also provide case management services to tenants at HELP Buffalo I&II supportive apartments and tenants at The Mill at Crossroads.