Senior Services

Information and Assistance

The Senior Services Department provides clients with assistance in completing applications and applying for benefits and entitlements through a number of agencies. Assistance includes help with HEAP, Medicaid, Medicare Savings Plan, SNAP (Food Stamps), IT-214 Renters and Homeowners Tax Rebate, and STAR Property Tax Reduction. For more information on benefits, please refer to the Benefits Checklist for Erie County Residents.

2022 Benefits Checklist

Case Management

Our Senior Services Department has dedicated a dedicated case management team to assist clients with a number of services directly through the department and through links to services through referral agencies.
In 2022, we provided support to 661 low-income senior citizens, providing them with case management services, allowing them to remain independent, and preventing them from being placed in an assisted living facility or nursing home.

Links to Services:

Meals on Wheels
Personal Care/Environmental Care
Social Adult Day Care
Personal Emergency Response Systems
Senior Advocacy Transportation:
Erie County Department of Senior Services
“Going Places” van system

For medical appointment transportation call: 716.858.7433

Tim Mutz
Director of Senior Services
716.893.7222 ext.207
Services for Seniors aged 60 years and older
The Matt Urban Senior Services Department is funded by: Erie County Department of Senior Services, New York State Office for Aging, United Way of Buffalo and Erie County, FJC Foundation of Philanthropic Funds, the Virginia Evans Devereux Memorial Fund, and the Josephine Goodyear Foundation.