Senior Services

Information and Assistance
The Senior Services Department provides clients with assistance in completing applications and applying for benefits and entitlements through a number of agencies. Assistance includes help with HEAP, Medicaid, Medicare Savings Plan, SNAP (Food Stamps), IT-214 Renters and Homeowners Tax Rebate, and STAR Property Tax Reduction. For more information on benefits, please refer to the Benefits Checklist for Erie County Residents.


2025 Benefits Checklist

Case Management

Our Senior Services Department has dedicated a dedicated case management team to assist clients 55+ with a number of services directly through the department and through links to services through referral agencies.

In 2025, we provided support to 610 low-income senior citizens, providing them with case management services, allowing them to remain independent, and preventing them from being placed in an assisted living facility or nursing home.

Connection to services such as:
– Meals on Wheels
– Personal – Care/Environmental Care
– Social Adult Day Care
– Personal Emergency Response Systems

For Erie County Department of Senior Services “Going Places” medical appointment transportation, please call 716-858-7433


THE TEAM
Tim Mutz – Director of Senior Services | 716-387-2982 | tmutz@urbanctr.org
Pat Mmegwa – Case Manager
David Bialkowski – Case Manager
Dana Murphy – Case Manager
Regina Johnson – Case Manager
Christopher Jones – Case Manager
Shamea Wilson – Case Manager

Senior Services is funded by the Erie County Department of Senior Services, New Your State Office for the Aging, City of Buffalo Community Development Block Grant, and the Virginia Evans Devereux Memorial Fund.

Scroll to Top