Matt Urban Center Announces New Executive Director

The Matt Urban Center has appointed Benjamin Hilligas as its new Executive Director. He will join the agency in January 2021.

Alissa Venturini, Acting Executive Director, states “I am thrilled to welcome Ben Hilligas to the Matt Urban Center team. He and I have worked together in different capacities over the years. He is a kind and dedicated leader and I am honored to have this opportunity to work alongside him.” Venturini will be returning to her role as Chief Program Officer once Hilligas arrives.

Hilligas joins the Matt Urban Center from the Erie County Department of Social Services, where he served for the past six years as Senior Youth Bureau Director in the Division of Youth Services. Prior to his time with Erie County, Hilligas worked for Say Yes Buffalo and Compass House youth shelter in a variety of capacities.

Hilligas received his Master’s degree from The University at Buffalo and is licensed to practice social work by the State of New York. He has received ongoing education and certifications from the NYS Institute for Youth Justice, Georgetown University Center for Juvenile Justice Reform and has recently been working closely with the Haywood Burns Institute and the Flourish Agenda, both national leaders in racial equity work, on several local and statewide initiatives.

“The Matt Urban Center is a critical human services provider in our community in addition to, like the surrounding neighborhood itself, a historic institution and cultural touchstone,” Hilligas said. “I had the pleasure in my career of working with many talented employees of the agency and have always come away from those interactions impressed and inspired. My goals as a leader, a social worker and a civically minded citizen of the City of Buffalo, is to ensure that every member of our community has the resources and support they need to achieve success and provide for the health and well-being of their family. I believe that the Matt Urban Center has been providing precisely this type of service for over 40 years and it is my distinct honor and privilege to have been selected by the Board to continue that legacy while evolving the organization to meet the needs of the future. I want to thank the board for the enormous time and energy they have committed to leading the agency during an uncertain time as well as the rigor with which they approached the search process. I look forward to working with the Board, agency leadership, staff at every level, community members and all of our partners to ensure mutual success and the continued revitalization of our City and region.”

“We are excited about Ben’s appointment and are looking forward to working with him on the Center’s vision for the future,” said Marcia Pacciotti, Board Chair. “We will be taking a close look at the agency and all the services we provide, and evaluating what is working, what we can improve upon and how well we are meeting the needs of our community. Our focus is always on our mission to revitalize neighborhoods, serve families and change lives.”

The Matt Urban Center has been proudly serving East Buffalo, the Town of Cheektowaga and West Seneca for the past 44 years. It fulfills its mission by bringing together public and private resources in an effort to assist community residents in becoming self-sustaining.

Donate to Hope House on Giving Tuesday

It’s difficult to imagine spending the holiday season in a homeless shelter, but for many of our clients, that will be their reality this year.
We’re participating in #GivingTuesday on December 1 to try to make the holidays a little brighter for those staying at the Matt Urban Hope House emergency shelter. Donations will be used to purchase essential items and holiday gifts for the women and their children.
Please consider making your #GivingTuesday donation at www.urbanctr.org/donate-to-muc

Grab-and-Go Thanksgiving Feast at Matt Urban Hope Center

Join us next Wednesday, November 25 for a grab-and-go Thanksgiving Feast prepared by our Hope Center chef, Chris! Meals are free to the community and can be picked up from 2-5pm outside 385 Paderewski Drive. Masks are mandatory and social distancing measures will be in place. One member of a household can come pick  up on behalf of your family.

Happy Thanksgiving to our community!

Cookies for a Cause To Benefit Matt Urban Center

We’re SO excited that Cookies for a Cause will still be taking place this year (in pandemic-safe fashion, of course), thanks to the determination of our event organizer, Rebecca Decker.

This year’s event has been reimagined as a cookie sale, with all proceeds benefitting the Matt Urban Center. Orders must be submitted by November 28. The online cookie order form can be found here: https://forms.gle/F3sMzXG1KmUKfgoH7

More information and updates can be found on the Facebook event page: https://www.facebook.com/events/648458776034419

Hope Center Now Assisting Residents With Rent and Mortgage Assistance Applications

The Matt Urban Hope Center, located at 385 Paderewski Drive, will be assisting residents with processing their documentation to apply for Live Well Erie and City of Buffalo Cares Act Rental and Mortgage Assistance, from now through November 25.

This program will provide temporary rent and mortgage assistance to individuals who were unable to pay their rent or mortgage due to circumstances related to the COVID-19 pandemic.

All residents must first call 2-1-1 to verify their eligibility for this program. Once deemed eligible, residents may contact our Hope Center staff to set up an appointment to submit their documentation. We cannot accept walk-in clients at this time due to COVID-19 restrictions at our facility, so an appointment is suggested to ensure timely assistance. Please call (716) 893-7222 x310 to set an appointment.

Residents must come to the appointment with all required documents.  A list of required documents is available at http://www.211wny.org/resources/erie-county-covid-19-rent-relief/

Note that our Hope Center is following all New York State COVID-19 guidelines and a face mask is required in order to enter the facility.

To learn more about this program, please visit www.211wny.org

Kicking Off Our Fall Donation Drive!

Since many of our in-person volunteer opportunities have been placed on hold due to the COVID-19 pandemic, we’re inviting our supporters to team up with their friends, family, and coworkers to participate in a drive to support our essential programs!
With the winter fast approaching, many of our programs serving homeless and low-income individuals and families are working to stock up on supplies needed to keep their clients clothed, warm and fed.
We’re also looking for school supplies for our Community Hub at the T.J. Dulski Center, which will provide daycare and academic support to working families whose children have to attend school remotely.
Please click here for a full list of our donation needs, as well as an option to make a monetary donation.
If you would like to coordinate a drop-off or pick-up, or would like more information, please contact Sarah Maurer, Development Director, at smaurer@urbanctr.org or (716) 893-7222 x232.
Thanks for your ongoing support for our agency and the clients we serve!

Join Us For Trunk or Treat To-Go!

October is upon us, which means it’s almost time for our annual fall community event at the Buffalo Central Terminal! In light of the COVID-19 pandemic, this year’s event will be called “Trunk or Treat To-Go!” and will be a socially distanced walkthrough with procedures in place to ensure that our trick-or-treaters and their families are safe. We will provide bags of candy, take-home creativity kits, refreshments and pumpkins to-go!
Date: Wednesday, October 28 (Rain date: Friday, October 30)
Time: 4:00-6:00 p.m.
Location: Buffalo Central Terminal, 495 Paderewski Drive, Buffalo, NY 14212
*Masks are required to attend this event!*
We welcome volunteers to participate in the event by decorating their vehicles and passing out candy to trick-or-treaters. Those interested can contact Danyel Sease at dsease@urbanctr.org or (716) 893-7222 x403 to register a car for the event.
We are accepting in-kind donations of candy, juice boxes, donut holes, pumpkins, art supplies, and bags for trick-or-treaters. Any donation, at any level, is greatly appreciated and will be publicly recognized. Click here for our sponsorship form.
For more information on the event, contact Sarah Maurer at smaurer@urbanctr.org or (716) 893-7222 ext. 232.
Keep an eye on our Facebook event page for more updates!

Updated COVID Procedures for All MUC Sites

Please see below for a summary of COVID procedures for each of our MUC locations, updated as of September 28, 2020.

Main Headquarters:  1081 Broadway

Our main headquarters has revised COVID-19 procedures that can be viewed HERE. Please reference this document before entering our facility. See below for more specifics regarding individual program updates:

Housing & Community Development – Our housing department continues to serve residents with all programs, however, all walk-in clients and in-person appointments are on hold until further notice. Residents applying for home repair can continue through the application process via phone, email and mail. We also continue to accept wait list applications for our apartment buildings and serve receivership tenants via phone and email. Tenants may still drop off rent payments at the dropbox in the lobby at 1081 Broadway the Main Headquarter procedures referenced above.  Please call x231 for more information.

Senior Services – Our Senior Services staff continue to provide case management via phone. We will see clients for in-person service at 1081 Broadway by appointment only. Please call our senior services department at x207 for more information.

Weatherization – Our Weatherization staff are returning to work at properties in the community under safe procedures. New and existing clients seeking information or completing an application can do so via phone with our program director by calling x218.

Hope House Shelter: 586 Genesee Street

Our Hope House shelter is still accepting referrals, but our capacity is currently at 50% to maintain a safe distance between residents. We will accept referrals as families depart through the Department of Social Services and 2-1-1. All questions regarding the shelter can be directed to our Shelter Supervisor at (716) 893-7222 x327.

 

Matt Urban Hope Center: 385 Paderewski Drive

Our Hope Center has partially re-opened for food pantry and Urban Diner services only. Our food pantry is open on Tuesdays from 12:00-4:00 p.m. Our Urban Diner is open Monday through Friday from 2:00-5:00 p.m. for grab-and-go meals only. Both pantry and Urban Diner clients will be served at the front entrance of 385 Paderewski Drive. A mask is required for service. Please call x310 with questions.

 

Hope Services 2 – Permanent Supportive Housing: Housing First, Hope Gardens – 58 Oberlin Avenue, HELP Buffalo – I 368 Broadway & II 384 Broadway

Upon entry at Hope Gardens and HELP Buffalo I&II, all staff, service providers and any and all visitors are required to wear a mask, thoroughly sanitize their hands, and have their temperature taken and recorded in a daily log. At this time, both locations are not allowing unauthorized visitors. We have designated areas for deliveries.

The staff at HELP Buffalo I&II and Hope Gardens are currently providing case management with face-to-face visits in our larger open spaces, like conference rooms, where they can ensure 6 ft. distance from one another. Clients and staff are required to wear masks and carefully disinfect the entire area between these visits. Additionally, for Hope Gardens, all common areas remain closed until further notice and our door-to-door, take out style breakfast and dinner service will continue.

Our Housing First Program (scattered site) Case Managers are conducting socially distanced outdoor visits for clients with desperate needs, emergency situations, health concerns, landlord issues, and overall amplified behavioral difficulties.

Lastly, all of the Permanent Supportive Housing Programs are prepared and are hoping to accept new referrals in the fall. Please call (716)893-7222 x530 or x536 for further information on Permanent Supportive Housing programs.

 

Youth & Community Services: 129 Lewis Street & 385 Paderewski Drive

These buildings are closed to the public at this time. Our Community Hub will be opened to registered students in grades K-8, between the hours of 7:00 am and 6:00 p.m. on weekdays. Parents will NOT be allowed in the building.

The food pantry at the T.J. Dulski Center (129 Lewis Street) will continue to serve clients in the rear of the building. Clients are still able to have client’s choice during pantry.  The food pantry is held every Wednesday from 10:30am-2:30pm

Please keep an eye on our website for any updates to our agency’s procedures.