Volunteer At Home Opportunity

Looking to give back during the holidays? Assembling personal essentials kits for our Hope Center is a COVID-safe way to volunteer on your own time!
We’ve partnered with the United Way of Buffalo & Erie County’s Family Volunteer Season program to get more folks involved in volunteering while staying safe amidst the pandemic. Any number of kits donated is greatly appreciated and will go to good use in our Hope Center’s personal essentials pantry.
Visit uwbec.org/family-volunteer-day for instructions on how to assemble the kits and info on how to get them to us.
Questions? Email our Development Director, Sarah Maurer, at smaurer@urbanctr.org.

Hope Center Presents Holiday Meal To-Go!

Mark your calendars for December 23! Chef Chris is whipping up another delicious, free holiday meal for the community from the Matt Urban Hope Center’s Urban Diner. All meals are grab-and-go and can be picked up at our 385 Paderewski Drive. Masks are required at pick-up.

Making Spirits Bright: Donation Spotlight

The giving season is upon us, and that couldn’t be more apparent with the overwhelming number of in-kind donations we have received. From blankets and winter clothing, to non-perishable food items and Christmas gifts for children – we are absolutely blown away by the generosity of our local community and their compassion for the families we serve. A special thank you goes out to the following in-kind donors:
Ingram Micro
Main Pediatrics
Savarino Companies
Tabernacle of Praise
Buffalo Police Department C District & NET Team
Haley Marketing Group
Elizabeth Felmet
Charlene Stalikas
Vinnita McDuffie
The Bajdas Family
Patricia Cichocki
Kevin Young
Kristin Fyda
Rebecca Bremiller
Jeffrey Scharoun
Maria Slawson
The Zulewski Family
Emma Rich
Nancy Maiarana
We’d also like to give a big shout-out to these generous individuals for making monetary donations to our Giving Tuesday campaign to support the women and children staying at our Hope House emergency shelter during the holiday season:
NYS Minorities in Criminal Justice Association
Jessica Aungst
Robert Scott DeLuca
Brandon Jones
Marcia Pacciotti
Karen Carman
Alissa Venturini
Gina Pfleegor
David Kiefer
Ellen Scheuering
Jeffrey Miller
Thomas Idziak
Thank you to our community of kind and compassionate donors! We hope you all have a wonderful holiday season and stay well!

Cookies for a Cause Raises $2000 for Hope House

Despite the challenges presented by the pandemic, the 2020 Cookies for a Cause fundraiser to benefit Matt Urban Center was a tremendous success!
Since 2017, Rebecca Decker has organized a cookie exchange at the holidays with all proceeds going to support the women and children staying at our Hope House shelter. This year’s event was a cookie sale with socially distanced pick-ups to accommodate COVID-19 guidelines. Thanks to our generous supporters, the event raised over $2,000.
Since its inception, Cookies for a Cause has raised $6,500 to support Hope House. Extra special thanks go out to Rebecca Decker for all her hard work in organizing this annual event on our behalf!

Grab-and-Go Thanksgiving Feast at Matt Urban Hope Center

Join us next Wednesday, November 25 for a grab-and-go Thanksgiving Feast prepared by our Hope Center chef, Chris! Meals are free to the community and can be picked up from 2-5pm outside 385 Paderewski Drive. Masks are mandatory and social distancing measures will be in place. One member of a household can come pick  up on behalf of your family.

Happy Thanksgiving to our community!

Cookies for a Cause To Benefit Matt Urban Center

We’re SO excited that Cookies for a Cause will still be taking place this year (in pandemic-safe fashion, of course), thanks to the determination of our event organizer, Rebecca Decker.

This year’s event has been reimagined as a cookie sale, with all proceeds benefitting the Matt Urban Center. Orders must be submitted by November 28. The online cookie order form can be found here: https://forms.gle/F3sMzXG1KmUKfgoH7

More information and updates can be found on the Facebook event page: https://www.facebook.com/events/648458776034419

Hope Center Now Assisting Residents With Rent and Mortgage Assistance Applications

The Matt Urban Hope Center, located at 385 Paderewski Drive, will be assisting residents with processing their documentation to apply for Live Well Erie and City of Buffalo Cares Act Rental and Mortgage Assistance, from now through November 25.

This program will provide temporary rent and mortgage assistance to individuals who were unable to pay their rent or mortgage due to circumstances related to the COVID-19 pandemic.

All residents must first call 2-1-1 to verify their eligibility for this program. Once deemed eligible, residents may contact our Hope Center staff to set up an appointment to submit their documentation. We cannot accept walk-in clients at this time due to COVID-19 restrictions at our facility, so an appointment is suggested to ensure timely assistance. Please call (716) 893-7222 x310 to set an appointment.

Residents must come to the appointment with all required documents.  A list of required documents is available at http://www.211wny.org/resources/erie-county-covid-19-rent-relief/

Note that our Hope Center is following all New York State COVID-19 guidelines and a face mask is required in order to enter the facility.

To learn more about this program, please visit www.211wny.org

Updated COVID Procedures for All MUC Sites

Please see below for a summary of COVID procedures for each of our MUC locations, updated as of September 28, 2020.

Main Headquarters:  1081 Broadway

Our main headquarters has revised COVID-19 procedures that can be viewed HERE. Please reference this document before entering our facility. See below for more specifics regarding individual program updates:

Housing & Community Development – Our housing department continues to serve residents with all programs, however, all walk-in clients and in-person appointments are on hold until further notice. Residents applying for home repair can continue through the application process via phone, email and mail. We also continue to accept wait list applications for our apartment buildings and serve receivership tenants via phone and email. Tenants may still drop off rent payments at the dropbox in the lobby at 1081 Broadway the Main Headquarter procedures referenced above.  Please call x231 for more information.

Senior Services – Our Senior Services staff continue to provide case management via phone. We will see clients for in-person service at 1081 Broadway by appointment only. Please call our senior services department at x207 for more information.

Weatherization – Our Weatherization staff are returning to work at properties in the community under safe procedures. New and existing clients seeking information or completing an application can do so via phone with our program director by calling x218.

Hope House Shelter: 586 Genesee Street

Our Hope House shelter is still accepting referrals, but our capacity is currently at 50% to maintain a safe distance between residents. We will accept referrals as families depart through the Department of Social Services and 2-1-1. All questions regarding the shelter can be directed to our Shelter Supervisor at (716) 893-7222 x327.

 

Matt Urban Hope Center: 385 Paderewski Drive

Our Hope Center has partially re-opened for food pantry and Urban Diner services only. Our food pantry is open on Tuesdays from 12:00-4:00 p.m. Our Urban Diner is open Monday through Friday from 2:00-5:00 p.m. for grab-and-go meals only. Both pantry and Urban Diner clients will be served at the front entrance of 385 Paderewski Drive. A mask is required for service. Please call x310 with questions.

 

Hope Services 2 – Permanent Supportive Housing: Housing First, Hope Gardens – 58 Oberlin Avenue, HELP Buffalo – I 368 Broadway & II 384 Broadway

Upon entry at Hope Gardens and HELP Buffalo I&II, all staff, service providers and any and all visitors are required to wear a mask, thoroughly sanitize their hands, and have their temperature taken and recorded in a daily log. At this time, both locations are not allowing unauthorized visitors. We have designated areas for deliveries.

The staff at HELP Buffalo I&II and Hope Gardens are currently providing case management with face-to-face visits in our larger open spaces, like conference rooms, where they can ensure 6 ft. distance from one another. Clients and staff are required to wear masks and carefully disinfect the entire area between these visits. Additionally, for Hope Gardens, all common areas remain closed until further notice and our door-to-door, take out style breakfast and dinner service will continue.

Our Housing First Program (scattered site) Case Managers are conducting socially distanced outdoor visits for clients with desperate needs, emergency situations, health concerns, landlord issues, and overall amplified behavioral difficulties.

Lastly, all of the Permanent Supportive Housing Programs are prepared and are hoping to accept new referrals in the fall. Please call (716)893-7222 x530 or x536 for further information on Permanent Supportive Housing programs.

 

Youth & Community Services: 129 Lewis Street & 385 Paderewski Drive

These buildings are closed to the public at this time. Our Community Hub will be opened to registered students in grades K-8, between the hours of 7:00 am and 6:00 p.m. on weekdays. Parents will NOT be allowed in the building.

The food pantry at the T.J. Dulski Center (129 Lewis Street) will continue to serve clients in the rear of the building. Clients are still able to have client’s choice during pantry.  The food pantry is held every Wednesday from 10:30am-2:30pm

Please keep an eye on our website for any updates to our agency’s procedures.

 

Hope Center Urban Diner Re-Opening

After a long closure due to the COVID-19 pandemic, we are thrilled to announce that our Urban Diner at the Matt Urban Hope Center will be re-opening for to-go operations on Monday, September 21!
All meals will be distributed outside the front entrance of our Hope Center at 385 Paderewski Drive. A mask is required and we will have markers on the sidewalk to assist with social distancing requirements. We encourage families to send one member to pick up on behalf of their household. Distribution of the grab-and-go meals will run Monday through Friday, from 2:00-5:00 p.m. or until meals run out.
Please contact Cherise Carson, Hope Center Coordinator, at 716-893-7222 x329 for more information.

Donation Spotlight: Cricket Wireless

We’d like to say a huge thank you to Miss Joy Smith and her team from Cricket Wireless at 1105 Broadway for their incredibly generous donation of food items for our Hope Center pantry! The Cricket crew delivered a carload of groceries to our Paderewski location earlier this week. We’re so grateful to have neighboring businesses who give back to our community!