Updated COVID-19 Procedures

As our region continues its broader re-opening process, several of our sites and programs have updated their procedures for building entry, client appointments, and general inquiries. Please see below for detailed information by program, to ensure you are following our current safety guidelines and know what to expect when visiting or submitting inquiries to our sites.

Main Headquarters:  1081 Broadway

Our main headquarters has revised COVID-19 procedures that can be viewed HERE. Please reference this document before entering our facility. See below for more specifics regarding individual program updates:

Housing & Community Development – Our housing department continues to serve residents with all programs, however, all walk-in clients and in-person appointments are on hold until further notice. Residents applying for home repair can continue through the application process via phone, email and mail. We also continue to accept wait list applications for our apartment buildings and serve receivership tenants via phone and email. Tenants may still drop off rent payments at the dropbox in the lobby at 1081 Broadway the Main Headquarter procedures referenced above.  Please call x214 for more information.

Senior Services – Our Senior Services staff continue to provide case management via phone. We will begin seeing clients for in-person service at 1081 Broadway by appointment only. Please call our senior services department at x207 for more information.

Weatherization – Our Weatherization staff are returning to work at properties in the community under safe procedures. New and existing clients seeking information or completing an application can do so via phone with our program director by calling x218.

Hope House Shelter: 586 Genesee Street
Our Hope House shelter is still accepting referrals, but our capacity is currently at 50% to maintain a safe distance between residents. We will accept referrals as families depart through the Department of Social Services and 2-1-1. All questions regarding the shelter can be directed to our Hope Services director at (917) 717-1400.

Matt Urban Hope Center: 385 Paderewski Drive
Our Hope Center is still closed to the public at this time. Our Hope Center staff anticipate a partial re-opening for food pantry and personal essentials pantry with a tentative start date of July 21. Please continue checking our website and social media for updates on the Hope Center’s re-opening status and procedures. Please call x310 with questions.

Hope Services 2 – Permanent Supportive Housing: Housing First, Hope Gardens – 58 Oberlin Avenue, HELP Buffalo – I 368 Broadway & II 384 Broadway

Upon entry at Hope Gardens and HELP Buffalo I&II, all staff, service providers and any and all visitors are required to wear a mask, thoroughly sanitize their hands, and have their temperature taken and recorded in a daily log. At this time, both locations are not allowing unauthorized visitors. We have designated areas for deliveries.

The staff at HELP Buffalo I&II and Hope Gardens are currently providing case management with face-to-face visits in our larger open spaces, like conference rooms, where they can ensure 6 ft. distance from one another. Clients and staff are required to wear masks and carefully disinfect the entire area between these visits. Additionally, for Hope Gardens, all common areas remain closed until further notice and our door-to-door, take out style breakfast and dinner service will continue.

Our Housing First Program (scattered site) Case Managers are conducting socially distanced outdoor visits for clients with desperate needs, emergency situations, health concerns, landlord issues, and overall amplified behavioral difficulties.

Lastly, all of the Permanent Supportive Housing Programs are prepared and are hoping to accept new referrals in the fall. Please call (716)893-7222 x530 or x536 for further information on Permanent Supportive Housing programs.

Youth & Community Services: 129 Lewis Street & 385 Paderewski Drive
These locations are not open to the public at this time. Our Youth Summer Camp program will be opening for registered participants on July 6 under safe procedures. Please click HERE for more information about summer camp hours and registration.

Our youth locations will be participating in the BPS Summer Lunch program as pick-up sites. Lunches will be available for pick-up from 12pm- 1pm Monday- Friday, for children ages 18 and under. Lunch cannot be eaten on site – it must be taken home. One lunch per child will be given and children must be present in order to receive the lunch.

Our food pantry at the T.J. Dulski Center (129 Lewis St.) will continue to serve clients outside in the rear of the building. The food pantry is open Wednesdays from 10:30 a.m. to 2:30 p.m.

Please keep an eye on our website for any updates to our procedures.

Employment Opportunity: Community Health Worker

Now Hiring: Community Health Worker

Job Description: The Community Health Worker has the responsibility to cover all duties on the floor while building trusting relationships with clients. CHW’s are responsible for eliminating barriers and advocating for additional supports along the way. The effectiveness of CHWs lies in their ability to gain access to hard-to-reach individuals and to patiently coach and support them as they work towards housing stability.

Click the link above for full listing. Please submit cover letter and resume to Christal Guthrie, Director of Homeless Services, at cguthrie@urbanctr.org.

Barkley Family Shows Their Love for Children at Hope House

 

Even though he’s quarantined at his home in California, Buffalo Bills quarterback Matt Barkley and his family still have families in Buffalo on their minds and in their hearts.

Last week Barkley and his wife, Brittany, reached out to the Matt Urban Center and generously offered a $10,000 donation to support the 25 children and mothers who are currently quarantined at our Hope House homeless shelter.

In 2019, the Barkley’s visited Hope House and participated in an Easter Egg hunt with the families who live there. That experience still resonates with them a year later, and as the COVID-19 pandemic swept through, they had those families on their minds. They specifically requested that their donation be spent on the needs of the children living at Hope House, to make life a little better for them during tough times.

“Knowing that they’re quarantined like everyone else, but that there’s 25 kids running around in this confined space, the moms are probably going crazy, I can’t even imagine,” Barkley said. “Anything that we can do to help, whether it’s games, puzzles, an iPad or two, anything to keep those kids busy, arts and crafts, anything that can go immediately towards this COVID-19 relief is what we wanted.”

Barkley recently spoke about his donation to the Hope House on One Bills Live. You can listen to his interview here.

Our staff at the Matt Urban Center are incredibly thankful to the Barkley family for supporting our clients during this time.

Thank you, Matt and Brittany, for your amazing generosity!

Join Matt Barkley in Giving Back

You can team up with Matt Barkley and take action to help those who need it right now.

Our agency’s programs and services support families living on Buffalo’s East Side. During the COVID-19 pandemic, we need your help now more than ever.

Please consider helping the Barkley’s donation go even further by making your own donation to the Matt Urban Center. Together we can help more Buffalo families get back on their feet.

Donate Here

Amazon Hosts Winter Clothing Drive to Benefit MUC

Our friends at Amazon are generously hosting a winter clothing drive to support clients at our Hope Center and Hope House Shelter. They are currently collecting gently used or new winter apparel such as gloves, hats, coats and boots.

Those interested in donating can find dropboxes at the Amazon (BUF5) location at 4201 Walden Avenue in Lancaster, our main headquarters at 1081 Broadway, Buffalo, or our Hope Center at 385 Paderewski Drive, Buffalo.

Donations are being accepted through January 10, 2020!

Chef’s Tour at Hope House

We had a great time meeting with our new chef friends from The Black SheepAmy’s Place, and Swan Street Diner to give them a tour of our project at School 57, including the space where our Urban Diner and commercial kitchen will be. They helped us brainstorm how we could develop our Hope Works job training program to better utilize this amazing space. We’re looking forward to an awesome partnership with these fine folks as we build out the kitchen and develop future programming!

Employment Opportunity: Emergency Shelter Supervisor

Now Hiring: Emergency Shelter Supervisor

Job Description: The Emergency Shelter Supervisor will maintain a safe, supportive Trauma Informed environment within the shelter, monitor the facility to maintain safety of clients and shelter space, and assist clients with shelter routines and following all shelter procedures.

Click the link above for full listing. Please submit cover letter and resume to Christal Guthrie at cguthrie@urbanctr.org.

Calling on City of Good Neighbors to Give Hope on #GivingTuesday

With the harsh winter season looming and an ever-growing need for supplies to serve Buffalo’s most vulnerable residents, the Matt Urban Center is participating in #GivingTuesday – a global day of giving coming on the heels of Black Friday and Cyber Monday.

The Matt Urban Center is a community based organization that has anchored the Broadway Fillmore neighborhood for over 40 years with the mission of providing programs that revitalize neighborhoods, serve families and change lives. The agency serves over 20,000 clients annually, from youth to seniors and homeless individuals to homeowners.

For the past 10 years, the agency’s Hope Center has been a one-stop resource center for low-income residents to receive assistance with everything from housing assistance to benefits screening, financial wellness education, computer classes, job training, clothing donations, and personal essentials and food pantries. The Matt Urban Hope Center is also home to the Homeless Outreach team, which works tirelessly to connect homeless individuals living on the street with housing, food, clothing and healthcare. This team works in tandem with the agency’s permanent supportive housing team, which partners with local landlords to secure a safe home for our clients, and our Hope House shelter, which provides temporary haven for women and children experiencing homelessness.

The Matt Urban Center’s staff has helped countless individuals to find stable, secure housing and provide them the additional supports to get back on their feet. One client was a homeless veteran suffering from mental illness and addiction issues, who had been in and out of incarceration. Our team helped him to find a safe place to stay and wraparound case management to help him tackle his health hurdles and maintain his housing.

Another client was a mother of two who was struggling with an autoimmune disease, an abusive relationship, and loss of employment. She arrived at our Hope House shelter feeling completely defeated, but our staff quickly got her on the path to searching for housing and a primary care physician, as well as securing clothing and school materials for her daughter. The team helped her find an apartment and the client was able to enroll in a Medical Coding Program to eventually find a job and get back on her feet.

In order to continue fighting for Buffalo’s most underserved, our agency relies on the generosity of local donors to continue our programs. This #GivingTuesday, we’re calling on our City of Good Neighbors to help us care for those most in need by making a donation to the Matt Urban Center. Monetary donations can be made online or via mail to Matt Urban Center, 1081 Broadway, Buffalo, NY 14212. A link to our donation page can be found at http://urbanctr.org/contact-us/donate-to-muc/.

Our Hope Services team also welcomes donations of clothing and personal essentials for their homeless clients. A donation wish list can be found at http://urbanctr.org/hope-services/donation-requests/.

For more information on giving to the Matt Urban Center on #GivingTuesday, contact Sarah Maurer, Development Coordinator, at (716) 893-7222 x232 or smaurer@urbanctr.org.

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The Lt. Col. Matt Urban Human Services Center of WNY is a multi-purpose community center located on the East Side of Buffalo. It is our mission to provide programs that revitalize neighborhoods, serve families, and change lives.

Learn more at www.urbanctr.org.

 

Join us for our Quarterly Community Breakfast!

Want to learn more about our programs at the Matt Urban Center and hear the latest update on our School 57 renovation project?

Join us on Saturday, September 22 at 10:30AM for our quarterly community breakfast! The event will take place in the third floor hall of our main headquarters at 1081 Broadway.

We will have a presentation on the renovations currently underway at the former School 57 building, followed by a roundtable with our Housing & Community Development, Youth, and Hope Services programs. A brief survey will be conducted to inform the discussion at our next meeting.

Light breakfast will be provided. Please contact us with questions at (716) 893-7222 x310 or eblacksheare@urbanctr.org.