Updated COVID-19 Procedures

As our region continues its broader re-opening process, several of our sites and programs have updated their procedures for building entry, client appointments, and general inquiries. Please see below for detailed information by program, to ensure you are following our current safety guidelines and know what to expect when visiting or submitting inquiries to our sites.

Main Headquarters:  1081 Broadway

Our main headquarters has revised COVID-19 procedures that can be viewed HERE. Please reference this document before entering our facility. See below for more specifics regarding individual program updates:

Housing & Community Development – Our housing department continues to serve residents with all programs, however, all walk-in clients and in-person appointments are on hold until further notice. Residents applying for home repair can continue through the application process via phone, email and mail. We also continue to accept wait list applications for our apartment buildings and serve receivership tenants via phone and email. Tenants may still drop off rent payments at the dropbox in the lobby at 1081 Broadway the Main Headquarter procedures referenced above.  Please call x214 for more information.

Senior Services – Our Senior Services staff continue to provide case management via phone. We will begin seeing clients for in-person service at 1081 Broadway by appointment only. Please call our senior services department at x207 for more information.

Weatherization – Our Weatherization staff are returning to work at properties in the community under safe procedures. New and existing clients seeking information or completing an application can do so via phone with our program director by calling x218.

Hope House Shelter: 586 Genesee Street
Our Hope House shelter is still accepting referrals, but our capacity is currently at 50% to maintain a safe distance between residents. We will accept referrals as families depart through the Department of Social Services and 2-1-1. All questions regarding the shelter can be directed to our Hope Services director at (917) 717-1400.

Matt Urban Hope Center: 385 Paderewski Drive
Our Hope Center is still closed to the public at this time. Our Hope Center staff anticipate a partial re-opening for food pantry and personal essentials pantry with a tentative start date of July 21. Please continue checking our website and social media for updates on the Hope Center’s re-opening status and procedures. Please call x310 with questions.

Hope Services 2 – Permanent Supportive Housing: Housing First, Hope Gardens – 58 Oberlin Avenue, HELP Buffalo – I 368 Broadway & II 384 Broadway

Upon entry at Hope Gardens and HELP Buffalo I&II, all staff, service providers and any and all visitors are required to wear a mask, thoroughly sanitize their hands, and have their temperature taken and recorded in a daily log. At this time, both locations are not allowing unauthorized visitors. We have designated areas for deliveries.

The staff at HELP Buffalo I&II and Hope Gardens are currently providing case management with face-to-face visits in our larger open spaces, like conference rooms, where they can ensure 6 ft. distance from one another. Clients and staff are required to wear masks and carefully disinfect the entire area between these visits. Additionally, for Hope Gardens, all common areas remain closed until further notice and our door-to-door, take out style breakfast and dinner service will continue.

Our Housing First Program (scattered site) Case Managers are conducting socially distanced outdoor visits for clients with desperate needs, emergency situations, health concerns, landlord issues, and overall amplified behavioral difficulties.

Lastly, all of the Permanent Supportive Housing Programs are prepared and are hoping to accept new referrals in the fall. Please call (716)893-7222 x530 or x536 for further information on Permanent Supportive Housing programs.

Youth & Community Services: 129 Lewis Street & 385 Paderewski Drive
These locations are not open to the public at this time. Our Youth Summer Camp program will be opening for registered participants on July 6 under safe procedures. Please click HERE for more information about summer camp hours and registration.

Our youth locations will be participating in the BPS Summer Lunch program as pick-up sites. Lunches will be available for pick-up from 12pm- 1pm Monday- Friday, for children ages 18 and under. Lunch cannot be eaten on site – it must be taken home. One lunch per child will be given and children must be present in order to receive the lunch.

Our food pantry at the T.J. Dulski Center (129 Lewis St.) will continue to serve clients outside in the rear of the building. The food pantry is open Wednesdays from 10:30 a.m. to 2:30 p.m.

Please keep an eye on our website for any updates to our procedures.

Virtual Sessions with Buffalo Animal Adventures

Our youth department is excited to share that they will be offering virtual enrichment sessions with Buffalo Animal Adventures every Tuesday and Thursday from 5:15 to 6:00 p.m.

Buffalo Animal Adventures is an outreach program that uses animal ambassadors to educate audiences on the importance of wildlife preservation and conservation.

To participate in the online sessions, click the link below:

https://call.lifesizecloud.com/2926398

Youth Department Now Offering Online Tutoring Sessions

The Matt Urban Center’s Youth Department is now offering afterschool virtual programming via Zoom!
Our staff will be holding Math and ELA tutorial sessions on Mondays, Wednesdays and Fridays from 4:15-5:15 p.m.  These sessions will be target toward students in grades 3-8.
Zoom links for each age group can be found on our website and Facebook page. Like our page and stay tuned for more fun activities coming your way!
Grades 3 & 4:

Our Impact: By the Numbers

We’re proud to share what our programs and staff have accomplished in the past year. Thanks to our funders, community partners and supporters for helping us do this work!

MUC Awarded Grant from Buffalo Bills

We have been incredibly fortunate to have the ongoing support of our friends at the Buffalo Bills throughout the years. This week we learned that the Buffalo Bills Player Leadership Council awarded our Youth Department a grant through the Buffalo Bills Social Justice Fund to support our Achieving Success After School Program. We could not be more thankful for this organization’s generosity toward our agency and the families we serve! Go Bills!

Employment Opportunity: Community Site Coordinator

Now Hiring: Community Site Coordinator

Job Description: The position’s primary purpose is to administer, manage, supervise, coordinate, implement, and evaluate site specific youth programs that are provided through Matt Urban’s 21st CCLC after-school programs. In addition to supervising and evaluating the programming, the Site Coordinator is responsible for supervising and evaluating the part-time staff.

Please submit cover letter and resume to Andrew Linneman at alinneman@urbanctr.org

Celebrating the Season with the Buffalo Bills

Our Youth Department was invited by the Buffalo Bills to participate in the Festival of Lights at the Hamburg Fairgrounds. The students were fed dinner, received gift bags, and had the opportunity to meet the players and get their autographs. They also had the chance to explore the festival, enjoying the rides and the outdoor light displays.

Our relationship with the Buffalo Bills continues to develop and expand, providing new opportunities for the children we serve.  Thank you to the Buffalo Bills for their generosity this holiday season!

Thank you, Buffalo Bills!

We want to give a shoutout to our friends at the Buffalo Bills for their generosity!

Last month, children in our afterschool program got a surprise visit from several Bills players at the Hope Center. Patrick Demarco, Keith Towbridge, Eddie Yarbrough and Jerry Hughes came by to hang out with the youth, participating in different stations including slime making, face painting, Bills canvas painting, 3-point shooting and board games. The players also took photos with the youth and signed backpacks for them.

We were honored to be recognized by the Buffalo Bills as the One Buffalo Organization of the Game at their October matchup against the New England Patriots! Bills veteran defensive end Jerry Hughes presented members from our Youth Department with a game ball.

Thank you to our friends at the Buffalo Bills for going above and beyond for our organization and our community!

Employee Spotlight: Congratulations, Cherise!

We’re very proud and excited to share that Cherise Cason, one of our Youth Department site coordinators, has earned a 50% tuition discount scholarship to Hilbert College through the United Way of Buffalo & Erie County.

Cherise will be enrolled in the Master of Public Administration program at Hilbert College this fall. She has been employed in the Matt Urban Center’s Youth Department for about two years. We’re looking forward to the knowledge and skills she’ll be bringing to her work here at MUC.

Congratulations, Cherise!